• Ready-to-ship items are dispatched within 1-4 business days of purchase.
  
• Custom orders (including size adjustments or other modifications) may require an additional 1-2 business days for processing.
  

• Standard tracked shipping is free for Australian orders over $150 AUD.
• Shipping costs and estimated delivery times are calculated at checkout.
• Please note that all shipping rates are calculated after discounts, coupon codes, or promotions are applied.

• International customers are responsible for any customs duties, taxes, or import fees imposed by their local authorities. These fees are not included in our product prices or shipping costs.
• Due to the General Product Safety Regulations (GPSR), we are unable to ship to EU countries, including Northern Ireland, at this time.

WITHIN AU Standard Post: 2-8 business days ✦ Express Post: 1-4 business days
NZ Standard Post: 4-7 business days ✦ Express Post: 2-5 business days
ASIA PACIFIC Standard Post: 4-9 business days ✦ Express Post: 3-6 business days
US & CANADA Standard Post: 5-9 business days ✦ Express Post: 3-6 business days
UK Standard Post: 4-7 business days ✦ Express Post: 3-5 business days

Note: Estimated delivery times provided at checkout are approximate only. Delays may occur during peak periods, holidays, or due to unforeseen circumstances.

• Please ensure all shipping details entered at checkout are accurate to avoid delays or delivery issues.
• Once your order has been dispatched, Silver Seraph is not liable for packages that are lost, delayed, or damaged in transit due to courier error.
• If your package is lost or arrives damaged, please contact us. We will assist by tracing the parcel and providing relevant details to support your investigation with Australia Post.