LUMEN Earrings

All orders are shipped via Australia Post, and will be dispatched within 1-4 business days of purchase.

Shipping costs and estimated delivery times will be calculated at checkout - please note delivery timeframes are estimates only, and may be extended during busy periods.

See our Shipping Policy for full details

No change-of-mind refunds are available for purchases. All other requests for refunds or returns will be assessed on a case-by-case basis.

Any repairs will be completed for free within the first 2 years of purchase, excluding instances where damage is a result of misuse or lack of care. Extender chain length adjustments are offered free of charge for most items prior to shipping, however resizing requests after delivery may incur a small charge.

Please see our Returns & Repairs policy for full details.

While Silver Seraph strives to ensure each piece is made to a high standard, due to their handmade nature slight imperfections or variations may inevitably occur.

Designs featuring natural stones may include minor flaws or colour variations. The exact style of certain components may also vary slightly depending on availability.